Miracle Heights Adventures FAQ

What elements do you have at your course?

What can we do on-site at Miracle Heights Adventures?” We have the only ropes courses in Winston-Salem, including a 33 element Aerial Adventure Park, Aerial Teams Course, and an 8 element low ropes course. Located on Reynolda Road, just a stone’s throw from downtown (you can see the downtown skyline from the course), we have a large pavilion and indoor meeting and dining space. Our Aerial Adventure Park has two levels complete with 33 elements including a 600-foot zipline, a Giant Swing, two climbing walls, and a Quick Jump. Our Aerial Teams Course is one of only two in the world, and is geared towards team-based challenges and collaboration, and our low ropes elements allow us to target different goals and outcomes based on your group’s needs.

Are there any limitations to go on the ropes course?

We will do everything in our program design to ensure that everyone in your group or team can be involved in our events. The weight limit for our adventure course and our ATC is 250 pounds, and the youngest we can have on the course is 4 years old. Our Aerial Teams Course (ATC) and low ropes course will allow us more flexibility for those who want to contribute to a group’s success in a way other than being up in the air. Additionally, participants must not have any medical concerns (including pregnancy) that could be aggravated by participation. Participants must be able to climb a ladder. Young people under 10 years old must be accompanied by an adult. We recommend one adult per three children.

What should I wear?

Dress ready to be active and outdoors! Closed-toe shoes are required (sandals like Chacos or Tevas are not closed-toe). Wear clothing that is okay to get dirty. It is recommended to not wear dangling jewelry and long hair will need to be tied back. You will be provided with a harness and helmet at the course. The harness will fit snug around your thighs and waist. So we find that pants or long shorts are generally more comfortable to wear under the harness. If staff consider your clothing to be potentially unsafe, or if your clothing prevents your gear from fitting properly, you may not be allowed to get on the course.

There are no dressing rooms on site, so arrive ready to participate. Personal belongings can be stowed at the bottom of the course for safe keeping.

What if it rains?

Tours will go out rain or shine so please dress according to the weather for Winston-Salem, NC. If severe weather should hit – including thunder, lightning, winds over 20 mph – your event will need to be rescheduled.

Is there a waiver to complete?

All participants need a signed waiver. Guests under 18 will need a parent/guardian signature. Click HERE to complete your waiver in English and click HERE to complete your waiver in Spanish.

Do I need to bring anything else?

You are welcome to bring a water bottle. We have water coolers at the course where you can refill. Otherwise, whatever personal belongings you bring must be left at the bottom of the course for safekeeping. Please leave any large belongings in a safe location.

Is the ropes course safe?

There is inherent risk involved in high ropes activities. However, our course and gear are inspected by trained professionals on a daily, monthly, and annual basis. We recognize what is at stake with these activities and hold safety as our number one priority. Our staff receive monthly in-service skills testing to ensure they are following best practices.

What is your cancellation policy?

We know that your plans may change and that emergencies happen. Reservations cancelled more than 48 hours in advance of the tour time will be issued a full 100% refund. Reservations cancelled less than 48 hours in advance of the tour time are not eligible for a refund, but may be eligible for rescheduling. Rescheduling is permitted with a 24 or more hours notice in advance of the scheduled tour time.

What if I want to build a ropes course?

We are adventure facilitators, not course builders. Our course was built by the folks at Beanstalk Journeys. Give them a call and tell them we sent you!

How do I know this team building stuff is going to work for my group?

In organizations, we know that “culture eats strategy for breakfast!” We combine research from organization development work with resilience research and practice to prepare our programs. This research highlights ways to promote thriving teams that bounce forward into hope as they face adversity. Our experiential activities focus on goal setting, developing interpersonal relationships, clarifying roles, and creating additional capacity for problem-solving to increase productivity and team morale.

Am I going to have to do something I don’t want to do?

”Challenge by Choice” is one of the core foundations for our team. This means that no one will be forced into doing something they do not want to do. We believe in the incredible outcomes that happen when challenging ourselves. But we also know what is considered challenging is different for each person. Our respectful and trained staff members will be with you throughout your experience to encourage you and provide assistance as you need it.

What if my group doesn’t want to do the ropes course, but we still want to do some team building?

Great! We would love to help meet those needs. We have extensive experience facilitating team bonding, team building, and team development opportunities that can take place in any location. Check out our Team Bonding, Off-Site, or Custom Packages if this is what you’re interested in.