Return Policy


If, for some reason, you are not satisfied with your purchase, we’re here to help.

Please contact one of our representatives at 828-733-4660 to begin the return and exchange process. Please see our guidelines below.


  • Purchases from our inventory may be exchanged within 30 calendar days of the date of purchase either for another item or for store credit. We do not give refunds.
  • Store Credits must be used within 90 days of being issued.
  • The item should be returned unused and in the same condition that you received it.
  • Sorry, we cannot refund shipping.

Thank you for your support of Crossnore Weavers and Crossnore School & Children’s Home.

Racism is Trauma

Crossnore School & Children’s Home exists to be a sanctuary for children and their families and racism destroys sanctuary. Racism is trauma and is part of systemic community trauma that has long term negative impacts on people and communities of color. Crossnore believes that black lives matter, and we are committed to building an anti-racist organization and supporting the development of racial equity in our communities. 

To read more about Crossnore's stance on racial equity, the Board of Trustee's Anti-Racist Statement, and to find other resources, please click HERE

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